June 9th, 2009
There are thousands of home improvement contractors in the Tucson area. Choosing the best ones for the job can be a bewildering task. Eugene’s List has developed a methodology for locating and screening contractors.
- For each job request that comes in from a homeowner, we post the work to be done on Craigslist and jobs.eugeneslist.com . The listings are anonymous with all personal information stripped out. We also send an anonymous request to our list of pre-approved contractors.
- For new contractors interested in a job, Eugene’s List checks the license, bonding, and insurance information as well as Arizona criminal records and financial information such as late payments, liens, and judgments from a credit rating agency. We also check for any reports from the Better Business Bureau. If licensed contractors pass all the tests, we put them on the pre-approved list, and only then forward the homeowners contact information to them.
- For unlicensed contractors, we ask them to provide 5 homeowner references and 2 fellow contractor references. If the references come back as positive, the unlicensed contractor is put on the preapproved list. We always disclose to the homeowner if the contractor is licensed or not and we refer only jobs that are “small” to unlicensed contractors.
Posted in Choosing a Contractor | 2 Comments »
June 8th, 2009
When Eugene’s List first started out, we only recommended licensed contractors. After the initial feedback, we decided to also recommend unlicensed contractors for smaller jobs. The simple reason for this change is that for a smaller job, an unlicensed contractor can often do quality work for considerably less money and only at a slightly increased risk for the homeowner.
Since there is less public information available for a unlicensed contractor and therefore less accountability, we do additional checks for unlicensed contractors including multiple references from homeowners and also references from other contractors. We always inform the homeowner if we recommend an unlicensed contractor.
It was a difficult decision to make to work with unlicensed contractors, but in order to provide the best person for the job for a homeowner, we felt that we should give a homeowner the choice of working with unlicensed contractors.
Posted in Choosing a Contractor | 1 Comment »
June 2nd, 2009
Masonry block walls are especially popular in Tucson for enclosing back yards and demarcating home property lines. Typically when a Tucson homeowner is ready to replace wood or chain-link fencing, she will choose a concrete block wall. There are several considerations when getting bids for cinder block walls from contractors.
The first consideration is what kind of materials to use. Common choices are natural stone, slump block, fencing block, or a standard 8″x8′x16″ gray cement block. Most block walls that are built after the home is built or when a home is remodeled are made of standard block because it’s the easiest to work with and the easiest to apply stucco to. Most new construction homes where the wall is built along with the home use fencing block because its the least expensive masonry fencing material and and can be constructed very quickly. Natural stone and slump block materials are chosen for aesthetic reasons. So for remodeling work, first consider the standard block and then move to other choices if standard block doesn’t work.
The second consideration is whether to stucco or not. Stucco greatly improves the aesthetics of standard block walls and fencing block walls. However, because of cost considerations, fencing block is typically not stuccoed. Slump block and natural stone walls are typically not stuccoed either for aesthetic reasons. If stucco is applied, make sure that stucco mortar mix is used, there are at least 2 coats of stucco, and the stucco texture matches the rest of the house.
The last consideration is the strength of the walls. The city of Tucson requires that any free standing block wall over 6 ft. or a retaining wall over 3ft. has an engineered design (i.e. plans must be submitted to the city with an engineer signed off). For walls below this height, make sure that the conrete footing is reinforced with rebar and is at least twice as wide and as deep as the width of the masonry block. Also, retaining walls should be rebar re-inforced and be at least partially filled in with concrete.
When building a block wall, the right choice of materials and construction will ensure many years of maintenance free privacy and increase the value of your property.
Posted in Working with Contractors | No Comments »
June 1st, 2009
Flagstone is a very popular paving and landscaping material in Tucson. It is commonly used for walkways, exterior stairways, patios and pool decks. Since it is so popular, there are many contractors, masons, handymen, and laborers that will install it. However, not all installations turn out well, and the quality depends on the skill of the installer. Here are some things to look for/ask to ensure a high quality and aesthetic flagstone installation.
- All the pieces are roughly the same size and have rounded edges. Flagstone that is scored and broken will usually have sharp jagged corners. Flagstone that is cut with a cutting tool will have smooth rounded edges and corners.
- All the pieces need to be level. Since some flagstone pieces are thicker than others, the flagstone installation needs to sit on top of a bed of sand and the thicker pieces need to have sand removed underneath in order to be level with the thinner pieces.
- The gap between the flagstone pieces needs to be uniform. The pieces need to be cut and laid out in such a way that the gap stays uniform. This is where most of the skill of the installer comes in.
- The mortar in the gaps needs to be level with the flagstone and smooth with a slight indentation towards the middle. Masonry tools and a float are used to achieve this effect.
- The edges of the flagstone installation need to be smoothly lined with mortar to prevent degradation.
- If desired, the flagstone can then be sealed for a more aesthetic look.
The homeowner can either see the installers other flagstone jobs or agree that the above will be done for the installation.
Posted in Uncategorized | 1 Comment »
June 1st, 2009
Polybutylene plumbing in homes has proven to be problematic with many thousands of cases of reported leaks and a class action lawsuit. In Tucson, AZ PB pipes were prevalent in new homes constructed from about 1982 to 1996. Many homeowners are concerned about PB piping and want to replace it if they have it in their homes. There are several ways to identify if a home has PB plumbing:
- Climb up in the attic and see if there are light gray plastic pipes running. If you see them, then it’s most likely PB.
- If you have a voltmeter and know how to use it, run a continuity check between the valve under a bathroom or kitchen sink and the ground on a nearby receptacle. If there is none, then it’s likely PB piping.
- Look at the electrical panel and see if there is a warning saying something like “structure contains non metallic water piping, do not bond”. If that’s the case then the house probably has PB plumbing.
- Cut a small hole in the drywall behind the fridge where the ice-maker water valve is, if you see gray plastic piping, then its likely PB.
- Look at your home purchase info in the disclosure section. In Tucson, home inspectors identify PB plumbing when a home is sold.
If any of the above tests come back as positive, call a plumber next to confirm that there is polybutylene.
Posted in Home Maintenance, Uncategorized | No Comments »
March 4th, 2009

Recently when doing a search on Tucson Roofing contractors, I came accross this screen. Now notice that the website for Navarro Roofing is www.navarroroofingsucks.com . So an unhappy customer created a website airing complaints about Navarro Roofing and Google indexed it as the official website for Navarro Roofing. So at least for the time being, very few customers that do a search online will call Navarro Roofing. This goes to show how far the Internet has dhuifted the balance of power in favor of the consumer.
Posted in Working with Contractors | 1 Comment »
February 18th, 2009
According to national surveys, Tucson ranks near the top in the country for non-violent crime such as burglaries, carjacking, ID theft, etc. Although I do not have statistics on this, anecdotal evidence suggests that many burglaries occur after a home has undergone some sort of maintenance or renovation work. What most likely is happening is that a contractor hires unscrupulous day labor workers that use the job as an opportunity to case the home and then come back later armed with the knowledge of the home’s layout and homeowners schedule to burglarize the home.
Although there is no fulproof way to make your home perfectly safe, there are things that you can do to mitigate the risk.
- Work with a reputable licensed bonded and insured contractor.
- Have a conversation with the contractor before the job starts about the day labor. Let him/her know that you’re very concerned about the safety of your property.
- During the job, make yourself visible frequently and at random times. Try to vary the schedule as much as possible.
- Restrict access to parts of the property that are not undergoing work.
- If one of the workers looks suspicious, contact the contractor right away and voice your concerns.
- Have highly visible security measures in place such as a dog, security system, and closed and locked gates.
In the end, in these economic times, it is better to be slightly paranoid but safe instead of caution free and sorry.
Posted in Working with Contractors | 1 Comment »
February 16th, 2009
The horrendous real estate market that we are in today has had as bad an impact on home improvement contractors as anyone else. When hiring a contractor for a home improvement project, additional vigilance is required today as compared to a few years back.
The good news is that there are plenty of contractors looking for work and you can get the job done faster and for less money. The bad news is that many contractors are financially distressed and this may have a negative impact on your project:
- If a contractor has lost his license or insurance, the liability from any accidents that happen on the job may end up with the homeowner.
- If a contractor has bad credit, judgments, liens or debt collectors are after him, he may disappear with your money before a job is finished. At the very least, the job may be delayed because the subcontractors will not extend credit for materials to the contractor.
- Also, if a contractor owes money to the subcontractor, the sub may file a preliminary lien against your property for the debt. This lien is not enforceable, but it is an unpleasant occurrence. I’ve had it happen to me personally.
- Finally, as any other occupation, contracting attracts it’s fair share of people with a shady past. If things don’t look right, a criminal background and sex-offender check may be necessary.
Most contractors are hard working, dedicated individuals who are committed to getting the job done. With some due diligence up-front, the chances of a successful project can be greatly improved.
Posted in Working with Contractors | No Comments »
January 8th, 2009
Most modern homes have kitchen and bathroom cabinets with boxes that are made of particleboard that is covered with wood grain plastic veneer. The greatest shortcoming of particleboard is that its easily damaged by water. Even after the first time that particleboard comes in contact with water, it is significantly weakened and swells in thickness. Normally the veneer protects the particleboard against water , but water still can seep in at the joints at the bottom of the cabinet.
What often happens after a few years is that the bottom falls out of the sink cabinet because moisture from leaks or spills keeps seeping in the joints at the bottom and weakens the board.
There is a simple solution that can easily double the life of a kitchen or a bathroom cabinet. When the cabinet is new or is still in good shape, take a tube of clear acrylic latex caulk with silicone and run a thin bead along the bottom edges. This seals off the pathway for the water to attack the unprotected particleboard and prolongs the life of your cabinets.
Posted in Home Maintenance | Comments Off
January 8th, 2009
When undertaking a major remodeling project, most homeowners first call one or two contractors to get a rough estimate of the project. If the homeowner likes the contractor, the contractor then hires a drafstman or an architect to draw the plans to submit to the city for a permit. Often, if the contractor has the skill he/she will draw up the plans themselves. After the plans are approved, construction starts.
There is a more efficient and failsafe method to start a remodeling project. If an independent architect or draftsman is consulted first then multiple contractors will be able to bid on and critique a project. So, first find a drafsman or an architect to draw up the plans. Then put the plans on file at a print shop that specializes in architectural drawings. In Tucson, its the Print Room at 4633 E Broadway Blvd. Its then and only then that you call the contractors.
Many contractors will be more eager to work with you since they know you’re serious about the project because the plans have already been drawn up. When talking to the contractors, tell them that the plans are on file at the print shop and ask them to critique the design. (This way, the contractor goes to pick up the plans himself and pays for his own copy.) Even if you don’t end up working with a particular contractor, they may have some ideas on improvements or problems areas with the plan.
Posted in Uncategorized, Working with Contractors | No Comments »